Shipping Policy

We grow all these plants ourselves. From ‘conception’ to ‘ready to leave home’, we have put a lot of energy and love into each and every one of them, so we really do pack carefully! Neil is our packing master and does his utmost best to pack your plants carefully.

We only post on Monday. This prevents a plant getting ‘stuck’ somewhere over a weekend. 

We use Australia Post Express Post and most plants arrive by Wednesday or Thursday. Odd Spot Plants has no control over the delivery date, we use ‘Express’ post but cannot guarantee what day it will arrive.

Orders received after 3pm Sunday will not be posted until the following Monday.

Most plants are posted in the pot – whilst it costs us a bit more (we cover the postage for you) we believe it results in a much healthier plant on your end.  There are a few exceptions which we post semi-bare root, they pack and travel much better this way – this is all detailed in the description of each plant.

Queensland, New South Wales, South Australia, Victoria, Australian Capital Territory

We post direct to all areas of QLD, NSW, SA, ACT and VIC. Please make sure your address, state, and postcode are correct when you order.

Western Australia, Tasmania, Northern Territory

We are unable to ship directly to WA, TAS or NT due to biosecurity restrictions. 

We can however forward your plants to a ‘Concierge Service’ that has the required permits, and will carry out the mandated quarantine process and then forward the plants on to you.

You will need to engage, pay for, and organise the third-party Concierge Service yourself. There are a couple Concierge Services that we know of and we are happy to provide you with details, but note that we are not associated with any of them.

Please contact us, if you are in one of these plant quarantine states and we will give you further details.

International

Sorry but we cannot send plants outside Australia.

Tracking

You will receive your Australia Post tracking number on Monday and this will help you trace where it is up to. 

It is your responsibility to track your own parcel – you can do it here.

Lost or Delayed

If Aust Post says it is delivered and it’s not OR if it has gone missing – you need to contact Aust Post all the details are here. But let us know, we care about the plant too and will see what we can do.